Domestic shipping via USPS Priority or FedEx 2-Day
Plants shipped bare-root or in flask, insulated and wrapped for protection
WE DO NOT SHIP HEAT PACKS WITHOUT PURCHASE OF PLANTS.
Only one heat pack is required per order.
Please note, we will NOT replace or refund items that are damaged on account of not including a heat pack in the order. By purchasing, you agree to the shop policies as outlined in the about section and the announcements section.
Shipping
Local pickup in Los Angeles and San Diego available
Winter shipping: We advise all orders ordered during the winter be shipped with heat packs. We are not responsible for damages due to shipping of plants during winter without heat packs.
Replacements & Quality Guarantee
We pack with care to ensure plants arrive healthy. If damage occurs in transit, contact us within 48 hours of delivery with photos and we’ll make it right.
Return Policy
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.